WHAT IS WASPWiFi?

WASPWiFi is a one of kind public Wi-Fi provider. We don’t sell speed and we don’t sell data. We sell an internet experience for you to decide which experience will suite you. We are backed by Seacom’s world class internet infrastructure.



Each package below describes the different experiences we offer.

PACKAGES

FAST

Time comparision

WASPWiFi

Public Wi-Fi

1 HD
Movie

1H30

5H30

100
Songs

10m

45m

100
Images

6m

20m

R99.00 p/m

WASP HIVE

This is our entry level package. The HIVE experience will allow you to use email, general internet browsing, Social Media and access and download from iTunes or Play Store. There is now data limitation, thus data cap, not throttling. You can use as much data as you can. The maximum bandwidth offered on this experience is set to 10Mbps Download and 10Mbps Upload speed. We will strive to make sure you get the maximum bandwidth but WASPWiFi reserves the right to adjust the bandwidth to ensure all our customers gets the same experience. One thing that we can guarantee you is that you will be able to do what you need to with this experience.

VERY FAST

Time comparision

WASPWiFi

Public Wi-Fi

1 HD
Movie

1H00

5H30

100
Songs

7m

45m

100
Images

4m

20m

R149.00 p/m

WASP WIZZ

The WIZZ experience will allow you to use email, general internet browsing, Social Media and access and download from iTunes or Play Store and additionally provide you seamless streaming of YouTube videos. And remember there is no data limit, so stream ahead! There is now data limitation, thus data cap, not throttling. You can use as much data as you can. The maximum bandwidth offered on this experience is set to 15Mbps Download and 15Mbps Upload speed. We will strive to make sure you get the maximum bandwidth but WASPWiFi reserves the right to adjust the bandwidth to ensure all our customers gets the same experience. One thing that we can guarantee you is that you will be able to do what you need to with this experience.

SUPER FAST

Time comparision

WASPWiFi

Public Wi-Fi

1 HD
Movie

35m

5H30

100
Songs

3m

45m

100
Images

2m

20m

R249.00 p/m

WASP ZAPP

The ZAPP experience will allow you to use email, general internet browsing, Social Media and access and download from iTunes or Play Store and additionally provide you seamless streaming of YouTube videos and on this experience you will be able to stream Netflix / Showmax with NO buffering. While you watch a movie, this experience will allow you to connect to your favorite online gaming servers with no problem. There is now data limitation, thus data cap, not throttling. You can use as much data as you can. The maximum bandwidth offered on this experience is set to 20Mbps Download and 20Mbps Upload speed. We will strive to make sure you get the maximum bandwidth but WASPWiFi reserves the right to adjust the bandwidth to ensure all our customers gets the same experience. One thing that we can guarantee you is that you will be able to do what you need to with this experience.

BLAZING FAST

Time comparision

WASPWiFi

Public Wi-Fi

1 HD
Movie

20m

5H30

100
Songs

8s

45m

100
Images

3s

20m

R349.00 p/m

WASP BIZZ

Are you an on the fly Business man, then the BIZZ experience is for you. This is our premium experience which will offer you the same as all the other experiences, but this experience is optimized for business users. You will be able to seamlessly make use of video conferencing, Skype calls without any quality problems. There is now data limitation, thus data cap, not throttling. You can use as much data as you can. The maximum bandwidth offered on this experience is set to 30Mbps Download and 30Mbps Upload speed. We will strive to make sure you get the maximum bandwidth but WASPWiFi reserves the right to adjust the bandwidth to ensure all our customers gets the same experience. One thing that we can guarantee you is that you will be able to do what you need to with this experience.

WHERE TO FIND WASPWiFi?

WASPWiFi is proud to be at the following malls:

WASPWifi is coming soon to:

Contact Us

Contact us for general enquiries

For Support

Contact us for support or package management

FAQ

What is WASPWiFi

Wi-Fi connects you to the Internet from your laptop, smartphone and other Wi-Fi enabled devices without any plugs and wires.



WASPWiFi is Wi-Fi of World Class quality at an affordable price! We are powered by SEACOM which is the most established internet provider on the continent, thus blazing fast speed and true uncapped, unshaped internet.

How to connect to WASPWiFi?

Switch your Wi-Fi on, on your laptop, smartphone or any other Wi-Fi enabled device and look for #WASP in the list of available networks. Select #WASP, once connected, your devices browser should open with our client portal awaiting your registration / login. Should your browser not open with our portal, please go to http://portal.waspwifi.com on your devices internet browser.

I am connected on the #WASP Wi-Fi but no internet?

Have you registered yet? If so, apologies, something went wrong. Please go to http://portal.waspwifi.com and click on login to ensure you are logged into our application.

I was waiting for the one-time-pin and my device connected to another Wi-Fi?

This means you have previously connected to a Wi-Fi connection in the area and your device remembered it. We apologise for the inconvenience but just select the #WASP Wi-Fi again and you are good to go. To ensure this does not happen again, it might be a good idea on your device to select the option “Forget” the previously connected Wi-Fi.

Why should I register?

Registering an account allows you to use a single account for all your device. This account will be used to allow access to all the WASPWiFi locations. An account will allow you to see your package information, review your subscription and make personal information changes.

All this will be done from one place, the WASPWiFi Client Portal.

How do I create an account?

As a new user, there are two simple ways to create a new account. When connecting to #WASP landing page for the first time, you should see either a “Free Sign Up” or a “Login” button. If you are signing up for the first time, you can select our Free Sign Up option to experience our world class service free of charge. Or you can select the Login option which will provide the same service if you are a first time client. This can either be done from any WASPWiFi enabled location, or from the comfort of your home.

I have upgraded, but my experience does not reflect the new Package

Although we try to make our experience as easy as possible, for your new package to reflect can we ask that you please logout and log back in again so that we can write your new experience into our application. This is very easy, just visit http://waspwifi.hotspot/status and click on the logout button.

Then open your browser and if you are not directed automatically simply visit https://portal.waspwifi.com and click on the login button.

Then that’s it! You should be on your upgraded experience!

How will my details be used?

When registering your new account, you will be asked to provide some contact details. These details are not distributed to any third party companies; we are legally bound to ensure this does not happen. They are used to send a one-time password (OTP) for you to log onto our application. You will also receive a welcome email on the address provided.



In addition, we are required by law to have the details of the people who use our services This is to ensure people do not use our network for unlawful and illegal matters.

What can I do with WASPWiFi?

Our WASPWiFi network will give you full access to the internet. You have access to every data consuming application on your smartphone, tablet or computer. You can download and usage as much data as you can, true uncapped experience.

How many devices can be connected to WASPWiFi?

You can connect 2 devices at the same time on WASPWiFi (Laptop and Tablet or Tablet and Smart Phone). Whenever you want to connect a new device, you would need to log out of the previous device. The connection speed is then shared between each of the devices. This is very easy, just visit http://waspwifi.hotspot/status and click on the logout button if you need to change devices.

What if I need info / support?

Go to Contact Us Section and complete the form selecting the required reason for making contact and your message. Alternatively, you can make use of these addresses:


Any support related queries: support@waspwifi.com


General information and questions: info@waspwifi.com

Access world-class internet at WASP hotspots across South Africa

Where we operate

Shopping centres

We offer blazing fast internet in shopping centres, ensuring you’re connected while shopping or having a cup of coffee. You’ll find us in Lynnwood Bridge and Glenfair shopping centre and look out for us in Eikestad Mall, Mooirivier Mall, Garden Route Mall and many more soon.

Get Access Now

Schools & Universities

In the digital age, it is non-negotiable for schools and universities to have premium Wi-Fi. We partner with your institutions to offer students and staff blazing fast internet, while generating revenue for the school/university.

Get Access Now

Residential units

Forget about buffering with blazing high speed internet at your home.

Get Access Now

Commercial Buildings

Are you organizing an event? WASP can get your audience connected.

Get Access Now